Procurement rules
GENERAL PROVISIONS
These terms and conditions for the purchase and sale of goods (hereinafter – the Terms) are a legal document binding on the Parties, which determine the rights, duties and responsibilities of the Buyer and the Seller when the Buyer purchases goods by e-mail. in the store.
The seller reserves the right to change, amend or supplement the terms and conditions at any time, taking into account the requirements established by legal acts. When the buyer is shopping by e-mail the store applies the Terms and Conditions valid at the time of placing the order.
Buy e-mail the store has the right to:
- able-bodied natural persons, i.e. persons who have reached the age of majority, whose capacity is not limited by court order;
- minors between the ages of 14 and 18, only with the consent of their parents or guardians, except in cases where they dispose of their income independently;
- legal entities;
- authorized representatives of all the above persons
The contract between the Buyer and the Seller is considered concluded from the moment the Buyer e-mails after creating a shopping cart in the store, specifying the delivery address, choosing the payment method and familiarizing yourself with the Seller’s terms and conditions, press the “Confirm order” button
Each contract concluded between the Buyer and the Seller is stored electronically. in the store.
PROTECTION OF PERSONAL DATA
Order goods by e-mail In the store, the Buyer can register by using this e-mail. in the store – by entering the data requested during registration;
When ordering goods, the Buyer must specify the Buyer’s personal data necessary for the proper fulfillment of the goods order in the relevant information fields provided by the Seller: name, surname, delivery address, telephone number and e-mail address. postal address.
By confirming these conditions, the Buyer agrees that the submitted personal data of the Buyer will be processed in the electronic sales of goods and services. in the store, for the purposes of analysis of the Seller’s activity and direct marketing.
By agreeing to the Buyer’s personal data being processed in the Seller’s e-mail for the sale of goods and services. store, the Buyer also agrees that the e-mail specified by the Buyer e-mail address and phone number would be sent informational messages necessary to fulfill the order of goods.
BUYER’S RIGHTS AND OBLIGATIONS
The buyer has the right to buy goods by e-mail. in the store in accordance with these Terms and Conditions.
The buyer has the right to refuse the goods purchase – sales contract with e. store, notifying the Seller about this in writing (by e-mail, indicating the desired return of the product and its order number) no later than within 14 (fourteen) working days from the day of purchase of the item, except in cases where the contract cannot be canceled according to the laws of the Republic of Lithuania (e.g. when the contract is concluded for the sale of hygiene goods – bed linen; see information on the website of VšĮ “Vartotojų centras” http://www.vartotojucentras.lt/istatymas.php?id=1038).
The buyer undertakes to accept the ordered goods and pay the agreed price for them.
If the data provided in the Buyer’s registration form changes, the Buyer must update them immediately. The buyer using e-mail store, agrees with these Terms and Conditions of purchase and sale and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.
SELLER’S RIGHTS AND OBLIGATIONS
The seller undertakes to provide all conditions for the proper use of e-mail by the buyer. services provided by the store.
If the Buyer tries to harm the Seller’s email for the stability and security of the store’s work or violates its obligations, the Seller has the right to limit or suspend the Buyer’s ability to use e-mail immediately and without warning. store or, in exceptional cases, cancel the Buyer’s registration.
The Seller undertakes to respect the Buyer’s privacy right to the Buyer’s personal information specified in the e-mail. in the store registration form.
The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.
METHODS OF PAYMENT
You can pay by bank transfer:
- Internet banking systems of banks.
- By simple bank transfer to our account.
DELIVERY OF GOODS
The buyer, who has chosen the delivery service during the order, undertakes to indicate the exact place of delivery of the goods.
The buyer undertakes to accept the goods himself. In the event that the Buyer cannot accept the goods himself, and the goods are delivered to the specified address, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong entity.
The goods are delivered by the Seller’s authorized representative (courier) or, at the request of the buyer, the goods will be delivered to the post office or post office of his choice.
The Seller delivers the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms are preliminary. At the same time, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the control of the Seller. When the Seller does not have the necessary goods in stock, and the Buyer places an order, in this case the Seller undertakes to contact the Buyer as soon as possible and agree on the conditions for the delivery of the goods.
In all cases, the Seller is released from responsibility for the violation of the deadlines for the delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the fault of the Buyer or due to circumstances beyond the Seller’s control.
In all cases, if the buyer notices any damage to the package during delivery, he must indicate the comments in the package delivery document provided by the courier or draw up a separate document regarding these violations. The Buyer must do this in the presence of the courier. If such actions are not taken, the Seller is exempted from liability against the Buyer for product damage related to packaging damage, which the Buyer did not note in the delivery document of the courier.
In all cases, the Buyer must immediately inform the Seller if the shipment is delivered in damaged packaging, if the shipment contains unordered goods or the wrong amount of them, or if the goods are incomplete.
The price of parcel delivery in Lithuania and to EU countries depends on the chosen delivery method.
The price of delivery to other countries is negotiated separately. Customs and other taxes are paid by the buyer
pay after receiving the package.
In case of unfavorable shipping circumstances, the Seller reserves the right to cancel
order and refund the buyer.
QUALITY OF GOODS, WARRANTIES
The seller is not responsible for the fact that e-mail the color, shape or other parameters of the goods in the store may not correspond to the real size, shape and color of the goods due to the characteristics of the display used by the Buyer.
Natural wear and tear of the product or change in its properties is not considered a defect in the quality of the product.
TERMS OF RETURN OF GOODS
All goods purchased in the online store www.egleszaislai.lt have a 14-day return guarantee. You can return the purchased product if it meets the following conditions:
- the appearance of the goods and packaging has not changed substantially (labels must be intact, protective films, stickers, etc. must not be torn off);
- the product has not been used and is not damaged;
- the package of the returned product must be the same as the one you received. The manufacturer’s packaging of the product must be intact;
- when returning the product, you must present the document of purchase of the product.
- The buyer must deliver the returned goods to S. Grigorovičienė’s office. at the office address Geležinkelio 19a, 25116 Lentvaris, and also attach the completed goods return document.
IMPORTANT: Goods must be returned via courier service. The costs of purchasing and returning the product are borne by the Buyer
When returning a product, a request must be submitted, specifying the detailed order information: order number, date, product, price, delivery date. The account for the refund must be indicated in the request.
In accordance with the procedure provided by law, the Seller undertakes to return the money within 14 days. after assessing whether the item is in good condition (undamaged, undamaged, unaltered, etc.)
The return of goods of suitable quality is possible only in 2001 by the Minister of Economy. August 17 by order no. 258 of the approved “Rules for the sale of goods and provision of services when contracts are concluded using means of communication”.
PROTECTION OF PERSONAL DATA
Order goods by e-mail In the store, the Buyer can register by using this e-mail. in the store – by entering the data requested during registration;
When ordering goods, the Buyer must specify the Buyer’s personal data necessary for the proper fulfillment of the goods order in the relevant information fields provided by the Seller: name, surname, delivery address, telephone number and e-mail address. postal address.
By confirming these conditions, the Buyer agrees that the submitted personal data of the Buyer will be processed in the electronic sales of goods and services. in the store, for the purposes of analysis of the Seller’s activity and direct marketing.
By agreeing to the Buyer’s personal data being processed in the Seller’s e-mail for the sale of goods and services. store, the Buyer also agrees that the e-mail specified by the Buyer e-mail address and phone number would be sent informational messages necessary to fulfill the order of goods.
LIABILITY OF BUYER AND SELLER
The Buyer is fully responsible for the correctness of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the resulting consequences and acquires the right to demand compensation for the direct losses suffered by the Buyer.
After registering, the Buyer is responsible for transferring his login data to third parties. If email the services provided by the store are used by a third person who is connected to e. store using the Buyer’s login data, the Seller considers this person to be a Buyer.
The Seller is released from any responsibility in cases where losses arise because the Buyer, regardless of the Seller’s recommendations and the Buyer’s obligations, did not familiarize himself with these Terms and Conditions, although he was given such an opportunity.
If the Seller’s email the store contains links to the e-mail addresses of other companies, institutions, organizations or individuals. websites, the Seller is not responsible for the information or the activities carried out there, does not supervise or control those websites and does not represent those companies and individuals.
In the event of damage, the guilty Party compensates the other Party for direct losses.
FINAL PROVISIONS
These Terms of purchase and sale of goods are drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
All disagreements arising from the implementation of these Terms and Conditions shall be resolved by negotiation. If an agreement cannot be reached, disputes are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.